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Returns Policy

Please e-mail your request for a return authorization to: customerservice@benchsolution.com.

Requests must be made within 7 days of receiving product.

Non Defective Returns

Products must be factory sealed and unopened. Items that are unopened will be issued a refund after the returned product is received at the warehouse and verification is made that the product is still factory sealed. Unopened, non defective returns are subject to a 15% restocking fee.

Defective Returns

All defective product returns are for an exchange only. An exchange will be issued after the returned product has been received at the warehouse and verification is made, by a Bench Solution technician, that the product has a factory defect.