Bench Solution™
The Most Unique Fold Away Workbench on the Market!
Frequently Asked Questions
1. How do I locate a dealer in my area?
2. How much does the Bench Solution™ workbench weigh?
3. What is the maximum weight the Bench Solution™ workbench can support?
4. Can a Bench Solution™ workbench be installed without hitting a wood stud?
5. Can a Bench Solution™ workbench be installed in steel or concrete?
6. What are the Bench Solution™ workbench specifications?
7. What sets the Bench Solution™ workbench apart from "similar" products on the market?
8. Is it easy to install the Bench Solution™ workbench?
9. How can I locate a qualified installer?
10. What tools do I need to install Bench Solution™?
11.
Where do I call for missing parts?
12.
Can the Bench Solution™ workbench be installed outdoors?
13.
Is Bench Solution™ a patented product?
14.
In what time frame can I expect to receive my shipment?
1. How do I locate a dealer in my area?
A: Contact Bench Solution™ customer service:
Phone: 866-223-6247
Email: customerservice@benchsolution.com
2. How much does the Bench Solution™ workbench weigh?
A: 118#
3. What is the maximum weight the Bench Solution™ workbench can support?
A: When the Bench Solution™ workbench is installed properly, according to the installation manual, the warranty states a 400 pound load capacity.
4. Can a Bench Solution™ workbench be installed without hitting a wood stud?
A: The Bench Solution™ workbench instructions manual states that with proper installation, to support the warranted load capacity of 400 pounds, the workbench must be mounted into wood stud walls.
5. Can a Bench Solution™ workbench be installed in steel or concrete?
A: Yes, when the Bench Solution™ workbench is installed properly according to the "Concrete Installation" procedures listed under "Customer Care" on the Bench Solution™ website.
6. What are the Bench Solution™ workbench specifications?
A: 60”W x 24”D x 1-½” Solid Hardwood Butcherblock Counter Top & 13 Gauge Steel Hardware. The 60" wide Horizontal Mounting bar and the Two Latch Safety Systems are included with all the hardware needed to install the workbench onto a wood stud wall of 16 or 24 inch construction..
7.What sets the Bench Solution™ workbench apart from "similar" products on the market?
A: The Bench Solution™ fold down workbench is the first of this size to have a 400# load capacity. Bench Solution™ is the only workbench utilizing a two latch safety system that will prevent lowering of the top unintentionally.
8. Is it easy to install the Bench Solution™ workbench?
A: The Bench Solution™ workbench can easily be installed by anyone who is familiar with the use of the tools needed to complete this installation and understands the construction of walls. Another option would be to hire a qualified installer.
9. How can I locate a qualified installer?
A: Contact Bench Solution™ customer service by phone at:
Phone: 866-223-6247
E-mail: customerservice@benchsolution.com
10. What tools do I need to install Bench Solution™?
A: Please refer to the "Workbench Installation Manual" under "Customer Care" on the Bench Solution™ website.
11. Where do I call for missing parts?
A: Contact Bench Solution™ customer service: M-F, 8AM to 5PM
Phone: 866-223-6247 Email: customerservice@benchsolution.com
12. Can the Bench Solution™ workbench be installed outdoors?
A: The Bench Solution™ workbench has been designed for inside installation.
13. Is Bench Solution™ a patented product? A: Bench Solution™ has a patent pending status.
14. In what time frame can I expect to receive my shipment?
A: The Bench Solution™ workbenches ship in 1-3 working days. Depending on the physical location from FOB Hiawatha, IA a workbench will be received in 4-7 working days unless other arrangements are made with the Bench Solution™ shipping department.
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